Terms of Service

Last updated: 2026-06-05.

These Terms of Service (“Terms”) govern access to and use of QUOTA and related websites, applications, and services (collectively, the “Service”).

“QUOTA”, “we”, and “our” refer to the provider operating the Service. “Customer” refers to the entity subscribing to or using the Service for business purposes. “User” refers to any individual authorized by the Customer to access the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you use the Service on behalf of an entity, you represent that you have authority to bind that entity.

The Customer is responsible for maintaining the confidentiality of credentials and for all activities conducted through its accounts. If the Customer suspects unauthorized access or a security incident related to accounts, the Customer must notify us promptly.

The Customer agrees to implement reasonable security measures for its Users (for example, strong passwords, access reviews, and timely removal of access when a user leaves).

Some features of the Service may require a paid subscription. Fees, billing frequency, and payment terms are presented at purchase and/or in an order form.

Unless otherwise specified, fees are non-refundable and amounts are exclusive of applicable taxes. The Customer is responsible for taxes, duties, or governmental charges associated with use of the Service.

The Customer will not (and will not allow Users to) use the Service in violation of applicable laws or in a manner that infringes the rights of others.

You must not interfere with the security, integrity, or performance of the Service; reverse engineer or perform unauthorized probing/testing except as permitted by law; or use the Service to transmit malware, phishing, or abusive conduct.

“Customer Data” means content and information submitted to the Service by or on behalf of the Customer, including training materials, inputs, and outputs generated from those inputs.

As between the parties, the Customer retains all rights in Customer Data. The Customer grants us a limited, non-exclusive right to host, process, transmit, and display Customer Data solely to provide, maintain, and protect the Service.

We aim to provide a reliable Service, but availability may be affected by maintenance, updates, outages, or events outside our reasonable control.

We may change the Service over time (adding, modifying, or removing features). If a change materially reduces core functionality of a paid plan, we will use reasonable commercial efforts to provide notice.

The Service (including software, interfaces, and documentation) is owned by us or our licensors and is protected by intellectual property laws.

We grant the Customer a limited, non-exclusive, non-transferable right to access and use the Service during the subscription term solely for the Customer’s internal business purposes.

Each party may disclose to the other non-public information identified as confidential or that reasonably should be understood as confidential (“Confidential Information”).

The receiving party will protect Confidential Information using reasonable measures and will use it only to perform under these Terms. Confidentiality obligations do not apply to information independently developed, publicly available without breach, or lawfully received from a third party.

Collection and use of personal data are described in our Privacy Policy. Where needed, we may provide a Data Processing Addendum (DPA) for customers.

The Customer is responsible for ensuring that use of the Service (including any Customer Data submitted) complies with privacy laws and, where relevant, employment/HR laws applicable to the Customer and its Users.

The Service is provided “as is” and “as available”, except as expressly stated in an order form. To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

The Service may include analytics, scores, or outputs generated by AI systems. The Customer remains responsible for decisions made based on outputs and for verifying accuracy and appropriateness.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.

Except where liability cannot be limited by law, each party’s total liability arising out of or related to these Terms is limited to the amounts paid (or payable) by the Customer for the Service in the 12 months preceding the event giving rise to the claim.

The Customer will indemnify and hold QUOTA harmless from claims arising from Customer Data, use of the Service in violation of these Terms, or violations of law by the Customer or its Users.

Where applicable and as specified in an order form, we may provide defense/indemnity terms for certain third-party intellectual property infringement claims related to the Service, subject to customary limitations and conditions.

These Terms remain in effect while the Customer uses the Service. Subscription duration is defined in the applicable order form.

We may suspend access if we reasonably believe there is a security risk, suspected abuse, or non-payment. Upon termination, the Customer’s right to use the Service ends and we may delete Customer Data in accordance with our retention policies or as agreed in an order form or DPA.

Governing law and venue (if applicable) may be specified in an order form. If not specified, the parties will cooperate in good faith to resolve disputes.

Questions about these Terms: hello@quota.training.